Frequently Asked Questions

Accents Boutique ships anywhere in the United States. We do not currently ship internationally. Economy shipping is free on U.S. orders of $100 or more, and Brighton orders of $75 or more ship free.

Orders ship within 1–2 business days, and you'll receive a tracking number as soon as your order ships. Transit time is additional and depends on your location within the U.S. If you need an order faster, call us at 830-693-7573 before placing it — we can often arrange expedited shipping.

Economy shipping is free on U.S. orders of $100 or more, with no exceptions by item, and Brighton orders of $75 or more ship free. Below those thresholds, shipping is calculated at checkout based on your order's weight and delivery address, and you'll see the exact cost before you pay.

Yes — free gift wrap is available on every order, in store and online, every day. For online orders, just leave a note at checkout and we'll wrap it before it ships.

Contact us as quickly as possible at 830-693-7573 or info@accentsbtq.com. Orders ship within 1–2 business days, so if we catch it before it ships we can usually make the change.

Thanks for your interest! We'll share preorder details — including availability and shipping timelines — on our Instagram @AccentsBoutiqueTX and Facebook @accentsboutique as soon as they're confirmed. Give us a follow so you don't miss it! You're also welcome to call us at (830) 693-7573 and we're happy to help.

Most of what we carry can go to a PO Box. A few pieces carry a manufacturer restriction that keeps them from shipping to a PO Box, outside the 48 contiguous states, or by expedited methods, and it is not always obvious which ones. Call (830) 693-7573 before you order and we will check the item you want.

Online purchases may be returned within 21 days of delivery. Returns initiated within 7 days of delivery are eligible for a refund to your original payment method. After 7 days and within 21 days, eligible returns are issued as store credit or an exchange. This policy applies to online purchases only.

Email returns@accentsbtq.com to start a return. Once approved, ship the item to Accents Boutique, 212 Ave H, Marble Falls, TX 78654. Mail-in returns may have shipping costs deducted from the return amount.

Customers are responsible for creating the label and paying to send items back. If you would rather not arrange it yourself, we are glad to print a return label and email it to you — the shipping cost is then deducted from your return amount. Email returns@accentsbtq.com and we will set it up for you.

To be eligible for return, items must be unworn and unused, in original condition, with original tags and packaging attached, and accompanied by proof of purchase.

The following are non-returnable: sale and clearance items, gift cards, and custom, personalized, or special-order items.

Contact us within 7 days of delivery at 830-693-7573 or info@accentsbtq.com. We will make it right promptly, at no cost to you.

Yes — in-store returns for online purchases are welcome when available. Bring the item, its original tags and packaging, and your proof of purchase to 212 Ave H in Marble Falls.

Yes, within the same 21-day window as returns. Bring it to 212 Ave H, or email returns@accentsbtq.com to arrange it by mail. We will swap it for another size or color where we can, or issue store credit where we cannot. The item needs to be unworn and unused with its original tags and packaging.

Accents Boutique & Merle Norman Studio is at 212 Ave H, Marble Falls, TX 78654, in the heart of downtown Marble Falls in the Texas Hill Country.

We're open Monday through Saturday from 10:00 AM to 5:30 PM, and Sunday from 12:00 PM to 4:30 PM, Central Time.

Accents Boutique has served Marble Falls since 1992 — over 33 years. Our Merle Norman studio has been part of the Marble Falls community even longer, since 1972.

Call 830-693-7573, email info@accentsbtq.com, message us on Instagram at @AccentsBoutiqueTX, or find us on Facebook at @accentsboutique.

Accents Boutique is a women-owned boutique carrying women's clothing, jewelry, accessories, beauty products, and gifts. We're a Brighton jewelry retailer and operate a full Merle Norman cosmetics studio in the same location.

Yes. Accents Boutique is an authorized Brighton retailer in Marble Falls, Texas, carrying Brighton jewelry, handbags, and accessories.

Yes. Our Merle Norman Studio is located inside Accents Boutique at 212 Ave H and has served Marble Falls since 1972, offering Merle Norman cosmetics and skincare.

Yes — call us at 830-693-7573, message @AccentsBoutiqueTX on Instagram, or message @accentsboutique on Facebook. Our team knows the fit of every brand we carry and is happy to help you choose.

Our Knowledge Base has an in-depth guide for every major brand on our floor, covering the brand's story, sizing and fit, materials, care and warranty, and how to buy it at Accents Boutique. The brand guide directory at the bottom of this page links straight to each one. If you can't find your answer there, call us at (830) 693-7573.

Often, yes. We buy in small batches, so the floor changes constantly, but we can usually reorder from the brands we carry. Call (830) 693-7573 with the brand and style name, or the saying printed on the piece, and we will tell you what we can get and roughly how long it takes.

Not necessarily. What shows online is what is physically on the floor that day, and pieces come back. Call (830) 693-7573 before you give up on it and we will check the stockroom and tell you whether we can reorder it.

Yes. Call (830) 693-7573, tell us what you would like held and roughly when you can come by, and we will set it aside under your name.

Merle Norman is not sold through accentsbtq.com. Call our studio at (830) 693-7573, tell us what you need, and we will place the order and ship it to you. You are also welcome to come in for a free shade match at 212 Ave H.

Yes. Call (830) 693-7573 during store hours and we can take the order, describe colors and fit in detail, check a size against something you already own, and either ship it or hold it for pickup.

Yes, and it is the most reliable way to size a brand you have not worn before. Call (830) 693-7573 and we will lay the piece flat and measure the bust, waist and length while you are on the phone.

It varies by brand, and most of the labels we carry do not publish a fit rule at all, so we would rather not guess on your behalf. Call (830) 693-7573 and tell us a piece you already own that fits the way you like — we will compare measurements and point you to the right size.

Plenty of ours do not publish one. That is what the phone is for: call (830) 693-7573 and we will give you the actual garment measurements for the piece you are looking at, which is more use than a generic chart anyway.

Call (830) 693-7573 and tell us the brand and the piece. Care rules differ sharply even inside one brand — wipe clean for reusable bags, hand wash only for wooden and linen pieces, cold machine wash for most fabric — so we will look up what the label actually said.

Often not. Decorative dishes across several of our gift brands are marked not for food use, and are meant for rings, earrings and keys rather than anything you eat off. If you are buying one to serve from, call (830) 693-7573 and we will check that specific piece.

Most of the stoneware and ceramic mugs we carry are listed dishwasher and microwave safe, but it genuinely varies: some measuring and serving pieces are top rack only, and a few should not be microwaved at all. Check the product details, or call (830) 693-7573 and we will read them to you.

It depends on the material. Reusable shopping totes and insulated bags are usually wipe clean with a damp cloth, while fabric cosmetic pouches are often a cold delicate machine wash and line dry. Call (830) 693-7573 and we will check the care note on yours.

Yes. Where a brand publishes fiber content or materials we put it on the product page, and where it does not, we will read the sewn-in label or the packaging to you over the phone. Call (830) 693-7573.

Please tell us. Call (830) 693-7573 or email info@accentsbtq.com with the product name, and we will check the listing against the piece on the floor and correct it. We would far rather hear it from you than leave it wrong.

Yes. Ear piercing is done in store at 212 Ave H in Marble Falls, TX. You can pay online at accentsbtq.com or in store, then call us at 830-693-7573 to book a time.

Our Double Ear Piercing service includes both ears, a pair of earrings in the style you choose, plus a 4 oz bottle of aftercare solution. We also offer Ear Piercing with Studs for a single ear. Call 830-693-7573 and our team will walk you through both options.

We pierce from 12 months old, and anyone under 18 needs an adult with them to have their ears pierced at Accents Boutique. Children are welcome — come by during store hours, or call us first at 830-693-7573 and our team will tell you what to expect.

Fourteen styles, in 24K gold-plated and surgical steel: ball studs, cubic zirconia, crosses and birthstone crystals, ranging from 3mm to 7mm. Come see them in store, or call 830-693-7573 and we'll tell you what is in stock.

Ear piercing is $60, for either the Double Ear Piercing or the single-ear Ear Piercing with Studs service. Appointments are suggested and walk-ins are welcome — call 830-693-7573 to book a time.

Yes. Sorrelli stands behind its jewelry against ordinary wear — a missing or loose stone, a small solder break, a basic chain break, a broken earring post, or a clasp that stops closing. Their own artisans in Kutztown, Pennsylvania handle repairs in house rather than outsourcing them. Current coverage details and any fees are listed on Sorrelli's repairs page.

Repair requests go directly to Sorrelli rather than through us — since July 2025 they only accept requests submitted by the customer. Start at sorrelli.com/pages/repairs, upload your proof of purchase, and ship the piece using the instructions they provide.

Yes. A detailed receipt from an authorized retailer counts as proof of purchase, and Accents Boutique is an authorized Sorrelli retailer. Call 830-693-7573 or email info@accentsbtq.com and we'll look up your purchase and send you a copy.

No. Sorrelli has discontinued its Make-A-Mate service, so single earrings can no longer be recreated to match a past style. Email repairs@sorrelli.com with a photo of the piece, your name, and your phone number, and their team will go over the alternatives with you.

Put jewelry on last, after skincare and fragrance have dried. Keep it dry and skip lotions and sprays while wearing it. Store pieces in a pouch or jewelry box away from heat and direct sunlight. Bracelets tend to show wear first — they take the most contact in a day, and that's normal.

Brighton is the one brand where the usual advice is wrong — never use silver polish or a treated cloth on it, because that strips the protective lacquer and the tarnish can become permanent. Buff gently with a dry 100% cotton cloth instead. Full details are in our Brighton jewelry care guide.

Yes. Our jewelry wall always has a few show-stoppers: crystal and beaded statement necklaces, chunky link and resin chains, and western-inspired pieces. We buy in small batches, so if a style you saw has moved on, call us at (830) 693-7573 and we'll check what's in store or whether we can reorder it.

Our most-gifted pieces are Brighton charm bracelets (easy to add to every birthday), Spanish-made Uno de 50, gemstone Apple Watch straps, and a statement necklace she wouldn't buy herself. Every order comes with free gift wrap, in store and online. Not sure what she'd love? Call (830) 693-7573 and we'll help you pick.

We're an authorized Brighton retailer and also carry Uno de 50, Sorrelli, BudhaGirl, Cape Diablo and a rotating mix of independent boutique designers. Shop online or visit us at 212 Ave H in downtown Marble Falls.

Yes, and it is one of the things we are asked for most. Small keepsakes on our floor include blessing bells, tin prayer boxes, worry dolls, pocket tokens and engraved keepsake blocks, most of them ready to give as they are. Gift wrap is always free. Call (830) 693-7573 and we will help you choose something for the occasion.

Yes. Our Cape Diablo straps include turquoise styles such as Native Turquoise Protection and Artisanal Turquoise Spirit. They're made with howlite turquoise (the stone that gives that classic turquoise look) with stainless steel, and the Artisanal style adds copper and crystal beads. Stock is small, so call (830) 693-7573 if the one you want isn't showing online.

Yes. Current Cape Diablo jasper styles include Moonlight Jasper (jasper with metal chain, adjustable) and Imperial Jasper Stretch (jasper and stainless steel on a stretch band). Both fit 38mm–45mm Apple Watch faces.

Cape Diablo straps fit Apple Watch faces from 38mm to 45mm. Adjustable chain styles fit 6.0–10.5 inch wrists, and stretch styles come in Small (5.75–6.25 in) and Large (6.5–7.0 in). Wrist measurements include the watch face. Sizing can vary by style, so check the product listing or call us.

Yes. Our Merle Norman Studio carries Ultra Powder Foundation, including Ultra Bisque, a warm medium neutral shade. Merle Norman can't be purchased through our website, but you can call (830) 693-7573 and we'll place your order and ship it to you, or stop by for a free shade match.

Merle Norman Ultra Powder Foundation is a powder-and-foundation in one with a matte finish. Apply it dry for sheer coverage or with a damp sponge to build toward full coverage. It's oil-free and comes in a wide shade range, with beige and bisque tones for medium skin. Visit our studio for a shade match, or read our guide to finding your foundation shade and undertone.

Two favorites from our Merle Norman Studio: Flawless Effect Pressed Powder, in Translucent, Barely There, Nearly Nude and Almost Tan, and Ultra Powder Foundation, an oil-free formula that absorbs oil and works well for touch-ups on the go. Call (830) 693-7573 to order either one, and we'll ship it to you.

Yes. The Pretty Simple Westlyn woven bum bag is a customer favorite, in checkered, diagonal, metallic, raffia and suede versions. The suede style measures about 12" L x 8" H with a strap that adjusts from 24" to 46", so it fits as a belt bag or crossbody. Colors rotate often, so call (830) 693-7573 to ask about a specific one.

Yes. The Westlyn Suede Woven Bum Bag is vegan suede, so it's a good leather-free choice, and we also carry woven and raffia Westlyn styles.

Yes. We carry the original WanderFull HydroBag in several colors and prints. It's a quilted puffer water bottle bag that keeps you hands-free while traveling, walking or at events.

The HydroBag fits water bottles up to 3.5 inches in diameter. The bag is about 11 x 5 inches, made of nylon, with two zippered pockets for your phone and cards and an adjustable 2-inch strap for crossbody wear.

Yes. Our Miami Chains & Co phone chains keep your phone hands-free. A thin patch slips between your phone and its case and the chain clips to it, so it works with any phone and doesn't block charging. Wear it crossbody (about 27"), over the shoulder or long around the neck. We also carry phone wristlets, scarf-chain phone holders and phone charms.

Yes. We carry Tyler Candle Company Glamorous Wash fine laundry detergent in 4 oz, 16 oz, 32 oz, half gallon and gallon sizes, in fragrances including Diva, High Maintenance, Cowboy and French Market. Call (830) 693-7573 to check a specific scent and size.

Yes. It's made for both hand and machine washing, including HE machines, and is gentle on linens, lingerie and other fine fabrics. Shake gently, then use 3 oz (1/3 cup) per machine load or 2 teaspoons per sink for hand washing. It's phosphate-free, not tested on animals and made in the USA. Always follow your garment's care label.

Yes. Autoglam brings Tyler's signature fragrances along for the ride, in scents such as High Maintenance, Diva and Cowboy. It's an easy add-on gift or stocking stuffer.

Yes. Our holiday entertaining table includes Soiree Sisters cocktail napkins with sayings like "Fa La La Lit" and "Bring Wine." They're 3-ply, 5" x 5", in packs of 20. New holiday designs arrive through the season.

Yes. Ready-to-give picks include the Natural Life Happy Box gift set, filled with reusable pieces and uplifting messages, and Katie Loxton keyrings and card holders that arrive gift-boxed. Anything else can be wrapped for free, in store or online. Just leave a note at checkout.

Yes. We carry Natural Life coffee table matches with uplifting messages and Paddywax jumbo boxed safety matches. Pair them with a candle for an easy hostess gift.

Stationery comes and goes with the seasons, and Brighton notepads are a favorite when we have them. Call (830) 693-7573 to ask what's on the shelf, and we can often reorder a style you've seen before.

Yes. Our Gold Bling Scarf Bit pairs classic horsemanship with gold, light-catching accents, ready for the show ring or trail. Want the look for yourself? We also carry horse bit necklaces and horsebit earrings.

Natural Life playing card decks make a fun small gift. They sell quickly, so call (830) 693-7573 to check stock or have us suggest a similar thoughtful gift.

Yes. Our Natural Life car collection includes car tissue holders, a floral trunk organizer, document holders, sun catcher and blessing bell car charms, and car air fresheners.

Accents Points is our free customer loyalty program. Members earn points on purchases that can be redeemed for discounts on future orders, both online and in store.

Joining is free. Visit our Accents Points page to sign up, or ask a team member next time you're in the store.

The best ways to save at Accents Boutique are free to join. Sign up for our VIP email list for first looks at new arrivals and the occasional subscriber-only offer, and join Accents Points to earn 5 points for every $1 you spend in store or online (500 points is $5 off, and points never expire). Ask about current promotions any time at (830) 693-7573.

We do offer gift cards! Physical gift cards are available for purchase in-store at 212 Avenue H, Marble Falls, TX. If you're unable to visit us, give us a call at (830) 693-7573 and we can walk you through your options. Digital gift cards purchased online are delivered by email. Every order also comes with complimentary gift wrap — just leave a note at checkout!

The directory above lists every brand with a full written guide, from Brighton and Merle Norman to Sorrelli, Uno de 50, Tribal, Natural Life and Tyler Candle Company. Alongside them we carry a rotating mix of independent designers that changes with what our buyers find at market.

The directory covers the brands with a written guide, not everything on the floor. Call (830) 693-7573 and ask — and if we do not stock it, we can usually tell you whether it is something we can get for you.

We add and revise them continually as brands publish new information and as our assortment changes. If a guide disagrees with what you have been told in store, the store is right and we want to know: call (830) 693-7573.