Brighton Warranty: What's Covered and for How Long

One year from the date of purchase, for the original owner. It covers manufacturer defects in materials or workmanship. Normal wear and tear is not included.

Coverage is calculated from the original purchase date, not from when you started wearing the piece. Brighton Insiders at the higher reward tiers get longer coverage — see Brighton Insider Warranty Perks below.

Yes. Leather and microfiber handbags carry two years; straw handbags carry one year. The important catch is that the bag must be registered — an unregistered Brighton handbag receives no warranty coverage at all.

Brighton splits it. The mechanism is covered for five years. The battery, band, casing and crystal are covered for one year against manufacturing defects. Water damage is specifically excluded.

One year against manufacturer defects. It applies to original, unaltered items and to the original owner, and it excludes normal wear and tear.

No. Brighton does not offer a warranty on footwear. It is the one category with no coverage, which is worth knowing before you buy.

Small accessories carry a one-year warranty, the same as jewelry and eyewear.

Yes. Brighton's free Insider rewards program adds warranty time at its higher tiers. Brighton's tier chart lists the Brightonista tier (spending $500–$999 a calendar year with Brighton) and above with a two-year jewelry warranty and a three-year handbag warranty. Brighton's warranty page describes the same perk as an extra year on jewelry and handbags for VIP Insiders.

Brighton's help pages word the handbag term a little differently from one article to the next, so confirm your exact coverage with Brighton Consumer Care at 800-628-7687 before you count on it.

Sign up free online at brighton.com or in any Brighton Collectibles store. Every Insider gets a birthday surprise and free gift wrapping. The higher tiers — BFF, Brightonista, Brighton VIP and VIP Plus — are based on how much you spend in a calendar year.

Brighton doesn't say. Insider status is tracked in your Brighton account, and Brighton does not publish whether purchases from independent Brighton retailers count toward it. Call Brighton Consumer Care at 800-628-7687 to ask.

Either way, keep your Accents receipt — proof of purchase is what any warranty claim needs, and we can look up a lost one for you at 830-693-7573.

Brighton lists four things: faulty clasps or closures, broken chains or straps due to poor workmanship, loose or uneven stitching, and structural flaws caused during production.

Normal wear and tear, accidental damage such as drops, spills and breaks, misuse or improper care, and lost items.

It depends on how it failed, and Brighton evaluates each piece individually. A clasp that stops closing or a chain that gives way from poor workmanship falls on the covered side. A snag, a drop, or a break from catching on something generally does not.

Send clear photos to Brighton at consumercare@brighton.com and let them make the call — that is the fastest route to an answer.

Brighton replaces it. For what it's worth, they note that only about 2% of the jewelry they sell ever needs repair.

Proof of purchase helps a great deal, and Brighton asks for it when you submit a repair request.

If you bought the piece here at Accents and can't find your receipt, call us at 830-693-7573. We can look up your purchase and send you a copy.

Brighton's jewelry and eyewear warranties are written for the original owner. If you are giving a piece as a gift, tuck the receipt in with it — that is the simplest way to make sure the person receiving it can use the coverage.

Either. Call us at 830-693-7573 and we will help you work out whether it's a warranty claim and what to send. You can also go straight to Brighton Consumer Care at 800-628-7687, Monday through Friday, 7 AM to 5 PM Pacific.